Returns & Exchanges
At Free Delivery, we want you to be completely satisfied with your home decor and furniture; if your purchase isn't a perfect fit, you can return it within 30 days for a full refund. We strive to make the return process as seamless as our shipping to ensure your home shopping experience remains stress-free.
Initiate Your Request
Log into your account portal and select the order containing the home items you wish to return to receive a pre-paid shipping label.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, cushions, or accessories are included to prevent damage during transit.
Ship It Back
Affix the provided return label to your box and drop it off at any authorized carrier location at no additional cost to you.
Receive Your Refund
Once our warehouse inspects the returned furniture or decor, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing